Despite increasing digitalisation, direct communication between healthcare professionals, whether nurses or doctors, remains one of the most important means in the doctor-patient relationship, or in the relationship between nurse and patient. Because communication, especially in one's own language – as has also been shown in past surveys of hospital and clinic barometers – is an important good for patients. However, digitalisation in communications is increasingly simplifying the corresponding processes. For example, guests in the new bed house at Triemli City Hospital can use a multifunctional screen on the bed to directly place orders for their food and this information is then sent directly to the kitchen. At the Inselspital, for example, patients can already register online for admission to the hospital.